Quartzen
Watch repair tools

Services

Three services, three different needs.

Whether your watch needs a thorough overhaul or a new strap before an evening out, there's a service that fits without paying for what you don't need.

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How we work

Each job starts with a proper look

Before any work begins, we spend a few minutes with your watch. We check for visible wear, listen to how it's running if it's mechanical, and establish which service fits the situation. There's no charge for this step, and we won't start anything without your go-ahead.

1

Drop-off & assessment

We check the watch, note its condition, and identify what it needs.

2

Quote & agreement

You receive the price and timeline. Work only starts once you agree.

3

Service & testing

The service is completed and the watch is tested before it leaves the bench.

4

Collection & record

You collect the watch with a written service record and any relevant notes.

Complete Care Package

Service 1

Complete Care Package

฿11,500 · Includes 12-month service warranty

A full clean, lubrication, regulation, reseal, and polish bundled into one appointment — the right option for a watch that has been sitting unworn for a while, one you've noticed running slow, or simply one you'd like to bring back to daily use properly.

The movement is disassembled, cleaned ultrasonically, dried, lubricated at each service point, and reassembled. Timing is checked on a timing machine across multiple positions and adjusted if needed. The case is resealed and pressure-tested, then polished if requested. We typically need 5–7 working days for this service.

  • Full movement disassembly, cleaning, and lubrication
  • Timing regulation checked on machine
  • Case reseal and pressure test
  • Case and bracelet polish (optional)
  • 24-hour position testing before collection
  • Written service record on collection
  • 12-month service warranty included
Book Complete Care

Service 2

Two-Watch Tune-Up

฿6,400 · Same-week collection

Battery renewal, seal check, and a visual inspection for two everyday watches in a single appointment. A practical option for households that have a pair of watches waiting for attention — it saves a second trip and keeps the cost lower than booking separately.

This service is suited to quartz watches that are running normally but haven't had a battery or seal check in a while. It isn't a full service — if a watch has timing issues or needs movement work, we'll note that during the inspection and recommend the Complete Care Package for that piece.

  • Battery replacement on both watches
  • Water-resistance seal check
  • Visual condition inspection and notes
  • Case exterior wipe-down
  • Honest report on watch condition
  • Same-week collection on most bookings
Book Tune-Up
Two-Watch Tune-Up
Strap Change & Refit

Service 3

Strap Change & Refit

฿3,500 · Walk-in, no appointment needed

A fresh strap sized and fitted while you wait. We keep a selection of leather, rubber, and fabric options in-store in the most common lug widths. If you already have a strap you'd like fitted, bring that along instead and the price adjusts accordingly.

Walk-ins are welcome for this service. It usually takes around 15–20 minutes. If you're unsure which width suits your case or which material would work best, we're happy to talk through the options when you arrive.

  • Leather, rubber, and fabric straps in stock
  • Sized and fitted on the spot
  • Common lug widths 18–22mm stocked
  • Customer's own strap also fitted (price differs)
  • No appointment required
  • Ready in 15–20 minutes
Ask About Straps

Which one?

Choosing the right service

Not sure which fits your situation? Use this as a quick guide, then ask us if you're still uncertain.

Feature Strap Change Two-Watch Tune-Up Complete Care Popular
Price ฿3,500 ฿6,400 ฿11,500
Walk-in (no appointment)
Battery replacement
Movement service
Case reseal & pressure test
Covers two watches
12-month service warranty

Best for

Strap Change

A worn or broken strap. The watch is running fine but needs a fresh look.

Best for

Two-Watch Tune-Up

Two everyday quartz watches that haven't had a battery or seal check in a year or two.

Best for

Complete Care

A watch that's been sitting unused, running slow, or one you'd like properly restored to daily wear.

Our standards

Protocols that apply to every job

Secure storage

All watches in our care are logged and stored securely. Access is restricted to workshop staff only.

Service documentation

Every job is recorded. You receive a written receipt on collection, and we keep a copy in our system.

Specification lubricants

We use lubricants sourced from established horological suppliers, applied at the correct service points.

Timing machine verification

Regulated movements are measured on a timing machine before and after adjustment. No guesswork.

Water-resistance testing

Resealed cases go through a pressure test before being closed. We confirm the gaskets are holding correctly.

No surprise charges

If anything unexpected comes up during a service, we contact you before proceeding. The quoted price stands unless you agree otherwise.

Pricing

Straightforward prices

Strap Change & Refit

฿3,500

Per strap, including fitting

  • Leather, rubber, or fabric
  • Fitted while you wait
  • Walk-in welcome
Enquire

Two-Watch Tune-Up

฿6,400

For a pair of watches

  • Battery × 2
  • Seal check × 2
  • Same-week collection
Book Now

Complete Care Package

Popular

฿11,500

Includes 12-month service warranty

  • Full movement service
  • Timing regulation
  • Case reseal & pressure test
  • 12-month warranty
Book This Service

Whenever you're ready

Not sure which service fits? Just ask.

Get in touch or walk in. We'll take a look and give you a straight answer on what the watch needs.

Get in Touch