1. What Are Cookies?
Cookies are small text files that a website stores on your device — your phone, tablet, or computer — when you visit. They allow the site to remember information about your visit, such as your preferred language or whether you have seen a particular notice. Most websites you use day-to-day rely on cookies in one way or another.
Cookies cannot run programs or carry viruses. They are simply a lightweight way for a website to recognise a returning visitor or keep track of simple preferences during a session.
2. How We Use Cookies
Quartzen uses cookies sparingly. Our goal is to keep the site running well for you, understand broadly how visitors navigate our pages, and remember a few helpful preferences — such as whether you have already acknowledged our cookie notice. We do not use cookies to build advertising profiles or track you across other websites.
3. Types of Cookies We Use
The table below describes each category of cookie placed on this site:
| Category | Purpose | Duration | Can Be Declined? |
|---|---|---|---|
| Essential | Keep the site functioning correctly — for example, remembering your cookie preference so the notice does not reappear every visit. | Session / up to 12 months | No — required for the site to work |
| Analytics | Help us understand which pages are visited most often and how visitors move through the site. Data is aggregated and does not identify you personally. | Up to 24 months | Yes — via our cookie notice or browser settings |
| Preference | Remember small choices you make, such as display preferences, so you do not need to set them again on each visit. | Up to 12 months | Yes — via our cookie notice or browser settings |
We do not use marketing, advertising, or third-party tracking cookies.
4. Third-Party Services
Our website may embed a Google Maps viewer to help you find our workshop at 165 Beach Road, Pattaya. When the map loads, Google may set its own cookies in accordance with Google's Privacy Policy. We do not control those cookies, and they are governed solely by Google.
If you prefer not to have Google Maps cookies placed on your device, you can scroll past the map section or disable third-party cookies in your browser settings — the rest of our site will continue to work normally.
5. How Long Cookies Stay on Your Device
Cookies fall into two broad types based on lifespan:
- Session cookies — these exist only while your browser is open. When you close the tab or window they are removed automatically.
- Persistent cookies — these remain on your device for a set period (listed in the table above) or until you delete them. They allow the site to recognise you on a return visit.
6. Your Choices and Controls
You are always free to manage or remove cookies. Below are a few options:
- Cookie notice: When you first visit our site, a short notice appears where you can accept or decline non-essential cookies.
- Browser settings: All modern browsers let you view, block, or delete cookies. Look for the privacy or security section in your browser's settings menu.
- Private / incognito mode: Browsing in a private window means most cookies are discarded when you close it.
Blocking all cookies may affect how some parts of the site display or function, though the core information about our services will always be accessible.
7. Local Storage
In addition to cookies, our site uses the browser's localStorage feature to remember your cookie preference. This data stays on your device and is not transmitted to us. You can clear it at any time through your browser's storage or site data settings.
8. No Sale of Data
Information gathered through cookies on this website is not sold to any third party and is not used for commercial profiling. Any analytics data we collect is used solely to improve how the site works for visitors.
9. Children
Our website is not directed at children under the age of 18. We do not knowingly collect data from minors through cookies or any other means. If you believe a minor's data has been collected, please contact us so we can address it promptly.
10. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or how we operate the site. The "Last reviewed" date at the top of this page will be updated whenever material changes are made. We encourage you to check back occasionally if you want to stay informed.
11. Contact
If you have questions about how we use cookies, we are happy to hear from you. You can reach us at:
- Email: [email protected]
- Phone: +66 90 637 4291
- Address: 165 Beach Road, Bang Lamung, Pattaya 20150, Thailand
For broader privacy matters, please also see our Privacy Policy.